Evidence-based strategies and tactics to optimize business relationships
Relationships drive business.
ServiceQualityWorks, LLC is a business operations research firm dedicated to making business relationships explicit. We collect, quantify, interpret and share customer feedback, providing our clients with evidence-based insights and data to optimize their relationships with both external and internal customers.
We don't replace our clients’ internal resources; we just provide the tools, analytics and insights to make them more effective and efficient.
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Meaningful and actionable insights
Practical relationship scorecards and intuitive perceptual maps delivered at the individual, account, function, organization and company level